Effective Date: 14th September 2023
Introduction
Folkfit Ltd (Trading as Valeo Athletic) ("we," "our," or "us") is committed to protecting the privacy of its members and visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
a. Personal Information: This includes information such as your name, email address, phone number, date of birth, and billing information. We collect this information when you sign up for a membership, make a purchase, or contact us for inquiries.
b. Health Information: To ensure your safety during workouts, we may collect health-related information, including medical conditions or injuries, when you sign up for our gym services.
c. Usage Information: We may collect information about how you use our website, including your browsing history, the pages you visit, and the time and date of your visits.
d. Location Information: If you enable location services, we may collect your location data to provide you with relevant information and services.
How We Use Your Information
We use the collected information for the following purposes:
a. Providing Services: We use your personal information to provide gym services, including membership management, class bookings, and facility access.
b. Communication: We may use your contact information to communicate with you about our services, updates, and special offers.
c. Safety: Health information is used to ensure your safety during workouts and to tailor our services to your needs.
d. Marketing: With your consent, we may use your information to send you promotional materials or newsletters.
e. Analytics: We analyze usage data to improve our website and services.
Sharing Your Information
We may share your information with:
a. Service Providers: We may share your information with third-party service providers who help us operate our gym and provide services.
b. Legal Compliance: We may share information when required to comply with legal obligations or respond to lawful requests.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
Your Privacy Choices
You have the following choices regarding your personal information:
a. Access and Correction: You can request access to your personal information and request corrections or updates.
b. Opt-Out: You can opt out of marketing communications at any time by following the instructions in the communication.
c. Data Deletion: You can request the deletion of your personal information, subject to legal obligations.
Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
Retention of Data
We retain your personal information as long as necessary for the purposes outlined in this policy or as required by law.
Children's Privacy
Our services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate action.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website, and the effective date will be revised accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
info@valeoathletic.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.